Saturday 25 March 2017

out of the frying pan

This week, I had a somewhat unnerving experience with what can only be described as one of those moments in life which you can not prepare for. On Wednesday, I was working in Croyden and had to make my way  back into London to Waterloo station to catch a train to Southampton.  On my inwards journey people started to chat and make me aware of the terrorist attack which was unfolding in the centre of London. I suddenly realised I was heading straight onto the danger zone thoughts raced through my head 'What am I doing putting myself at risk' surely South West trains wouldn't put anybody into the danger zone?
All staff at the station were informative and calm. The train guard assured me that Waterloo station was on high alert and all staff were aware of the fluid situation.  Working together and being vigilant is a key response in a situation like this. 

Here is a First principle which we all should be alert to:


In Essex we must always be ALERT!  We must always use our skills and judgment to protect not only ourselves but all others that we are responsible for.

If in doubt, please report it.  It is better to be safe than sorry.




Sunday 12 March 2017

Our Values brought to life

One of the biggest challenges we have is how to highlight our 5 Values within our work environment. How we achieve this needs to come form ourselves and through delivering a valued service. Making a difference begins with us. The words outlining our values need to be brought to life so that we have confidence and pride in delivering them.

Firstly, let us look at our vision:

It's what we do, moving nurses, teachers, cashiers, carers, doctors, students and importantly the vulnerable from A to B. Importantly, supporting our community and everyone within it.

Next, let us look at our values. Day in day out colleagues live these values without realizing what they are achieving.  We should celebrate the importance of our actions and strive to consistently meet our values and share them with our community. 

 
 
Finally, the driver who takes pride in his job by driving safely; looking out for his passengers; leading by example is demonstrating all of these qualities.  Too often a good job can be under estimated, make a mental note of your successes and be proud.