Trust is about reliability and doing the right thing. It's also a big factor that will determine success in your job and life.
Do colleagues perceive you as trustworthy and honest? How do you perceive them? Trust is a characteristic that builds respect and loyalty, as well as a supportive and safe work environment. Distrust increases tension and negative "Backs to the wall" behaviour, which can erode staff engagement of a team and ultimately productivity. |
| Trust |
Below are 5 steps to build trust in the workplace:1. Be Honest and communicate:
The first step in building trust is to be honest.
- Tell the truth even small lies are dishonest
- Share honest information, even if it's to your disadvantage
- Don't steal -others ideas or misuse them.
It's not enough to be trustworthy only on Mondays and Thursdays.
- Work to our 5 values set the highest standards
- Do what you say you will do
- Fulfill your promises and if you can't, explain your reasons for this.
Body language plays a large part in non-verbal communication. So, to increase trust through body language:
- Look others in the eye with comfortable and direct eye contact
- Exhibit open body language by using open arms and not folded ones as this can cause a communication barrier.
Blatant self-serving agendas may cast doubt on one's ability to trust and be trusted. In reality, everyone has self-serving agendas, but it is the level of harm to others that determines the level of trust in that person.
5.To increase trust:
- Genuinely care about others and promote team work
- Have beneficial relationships with open communications
- Willingly accept information and reciprocate.
Where am I next week?
On Friday 28th April I will be available in the Chelmsford Bus station canteen between 11 am and 2.30 pm to help with any questions that you may have.
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